Terms & Conditions

Yalu Terms of Use

 Sell      Yalu India, is a company that is incorporated in India under the Companies Act, 2018. It has its registered office at Building 3A and 3B, Raheja Mindspace, HUDA Techno Enclave, HITEC City, Hyderabad, Telangana 500081 (hereinafter referred to as “YALU), By accessing Yalu, you agree to the provisions outlined in this legally binding Terms of Use (“TOU”) agreement. This policy is effective as of Jan 03, 2024.

Using Yalu


The usage of Yalu is bound by the TOU set by iservices Enterprises. Failure to comply with any of the stipulated terms in this agreement may result in the suspension or termination of your account, and in some instances legal actions if required.


  • 2.1 The Yalu website is an internet platform where users can publish and respond to classified ads. Users are solely held responsible for the content they submit on Yalu, as well as any consequences that arise from doing so.

  • 2.2 Yalu is not involved in any transaction, contract and/or arrangement that might occur between and among users and third parties. The conclusion of such transactions, contracts and/or arrangements remain the business of the users and the third party.


  • 3.1 The usage of yalu.in services is essentially available for everyone. A user registers on Yalu by filling out the provided online registration form, and by doing so swears that the information provided is accurate and true. The registration progress is complete when the account becomes active. The user is obligated to promptly inform Yalwa of any changes to their account information.

  • 3.2 The user may resign from this agreement at any time. Sending an email to the Customer Support Team through the Contact form should suffice. Yalwa reserves the right to a grace period of 14 days before terminating the agreement. Blocking an account remains the right of Yalwa, as stated in clause.

  • 3.3 An entry on Yalu, referring to a classified ad, can only materialise/be published online via the following methods:

    • yalu confirms the entry through an email, or
    • Yalu implements the entry and publishes it online.
  • 3.4 Yalu reserves the right to refuse a user’s classified ad entry under certain circumstances. This applies when the content of a classified ad goes against this agreement, violates laws and local authority regulations, contravenes good intentions, morals and customs or when Yalu is used for unsuitable purposes.

  • 3.5 yalu reserves the right to delete the accounts of non-registered users as well as registered users whose account(s) has/have been inactive for the past 6 months.

  • 3.6 Please note that by posting, uploading or sending content on Yalu you represent and warrant to us that you have the right to do so and automatically grant to us a non-exclusive, royalty-free, perpetual, worldwide licence to use such content in any way (including, without limitation, editing, copying, modifying, adapting, translating, reformatting, creating derivative works from, incorporating into other works, advertising, distributing and otherwise making available to the general public such content, whether in whole or in part and in any format or medium currently known or developed in the future).


  • 4.1 The user is legally and solely responsible for the content of the advertisement(s) placed on the Yalu website. The user is obliged to provide complete, true and certified correct information about their person, contact details, business details (if applicable) and must provide sufficient descriptions in regard to the advertisement being placed. The user agrees to place their advertisement under the correct category within the website. Yalwa reserves the right to move advertisements to a more appropriate category. The user is obliged to comply with the Yalu TOU and is expected to adhere to these terms when interacting with other Yalu users. The placement of duplicate/similar ads on the website is prohibited. Business owners offering items and services are obliged to inform consumers about consumer rights and the rights of withdrawal/cancellation, should this apply.

  • 4.2 The user is not allowed to post content on the Yalu website that breaches this agreement, applicable rights and/or third party rights.

Prohibitions for the Yalu user include:

  • Violating the law or going against the Prohibited Policy.

  • Conducting business in a dishonest and/or deceptive manner. This includes coordinating or working with other sites or accounts conducting such business.

  • Spreading of deceitful information or manipulated media related to politics, social issues, or matters of public concern.

  • Violating the rights of the third party.

  • Spamming and posting chain letters.

  • Using virus(es) and other technical items that may cause damage to Yalu or the interest of the users of Yalu.

  • Causing excessive burden on the Yalu infrastructure and the smooth running operations of the Yalu website.

  • Copying, duplicating, modifying or distributing the content of other advertisements.

  • Collecting information from other users such as email addresses from the site itself, or from other users without the approval of the user.

  • Bypassing measures that serve to limit and/or prevent access to Yalu.

  • Sexual exploitation or abuse of persons.

  • Content that is abusive, libelous, defamatory, that promotes or incites violence, terrorism, illegal acts, or hatred on the grounds of race, ethnicity, cultural identity, religious belief, disability, gender identity or sexual orientation or is otherwise objectionable in Yalu reasonable discretion.

  • 4.3 Yalu has the right to modify the fees for Premium Features due to spam posting behaviour. Spam posting includes:

Ads that:

  • Violate our Prohibited Policy.
  • Repeatedly use the same picture.
  • Do not contain at least 8 words.
  • Are posted in multiple cities.
  • Are posted more than once with the same or similar content (especially in short periods of time).
  • Are posted in large amounts (especially in short periods of time).
  • Are intentionally posted in the wrong category.
  • Are written in an unsupported language.

Messages that:

  • Repeatedly use the same or similar content (especially if messages are copied/pasted in short periods of time).

  • 4.4 Yalu believes that two consenting adults are free to act as they wish, so long as they abide by the law. Yalwa does not abide sexual abuse or exploitation in any form or sense whatsoever. Please be aware that Yalwa answers requests from third parties, including law enforcement, where required and Yalwa will share information with relevant third parties if, in our view, there is evidence that may be relevant to an investigation.

  • 4.5 Yalu has the right to block, delete or freeze advertisements, accounts or memberships that are deemed to contain prohibited content (refer to 4.2). Yalu also has the right to warn the user and freeze their account for a certain period of time or permanently and to resign from the agreement/contract. In this process Yalwa gives due respect to the legitimate interest of the user. Users’ claims, e.g. for reimbursement for already paid items/services will not be honored when the Prohibited Content Policy is breached.


  • 5.1 Some of the material contained in the Personal and All categories on Yalu is of an adult nature and relates to entertainment services.

By accessing the All categories and/or Entertainment categories, you confirm that:

  • You are over the age of consent, as defined by the country or state from where you are accessing Yalu
  • You will only use the Yalu website for legal purposes
  • You will not permit or allow any minor, or other person for whom it is illegal, to access this part of the Yalu site
  • You have read the Terms of Use, the Privacy Policy, and the Prohibited Policy
  • you recognise that Yalu uses Cookies and you permit them to be stored on your computer.


  • You agree to indemnify and hold Yalu, its parent or subsidiary companies and their affiliates, their respective directors, officers, employees and agents from any and all liabilities, claims and expenses, including reasonable legal fees, arising from breach of the Terms of Use, any other policy, your use or access of Yalu or any Internet site linked to or from Yalu, or in connection with the transmission of any Content on Yalu. You agree that questions and complaints received are your exclusive responsibility and you shall indemnify iservices Enterprises.


  • 7.1 The usage of the Yalu website is essentially free of charge. However, Yalwa reserves the right to charge fees for special services and site features as well as the publication of online advertisements under specific/certain categories on the site.
  • 7.2 All fees shall be reflected and charged in the respective currency for each country. Yalwa reserves the right to charge in other currencies for technical reasons.
  • 7.3 Each and every fee shall be due for immediate payment and shall be paid for/settled using the different methods of payment offered on the website. Costs that may arise from aborting the payment collection shall be shouldered by the user and not iservices
  • 7.4 The user shall be informed about new invoices via an email that provides a link to the user’s “My Yalu” account. The invoice(s) can then be downloaded from this page. iservices Enterprises ensures the protection of the user by sending these emails only to the registered email address on Yalu.
  • 7.5 In the event of delayed payments for these services, Yalwa reserves the right to suspend the execution of the said service(s) and restrict the access of the user until the amount due has been paid.
  • 7.6 Yalu reserves the right to change/modify the conditions and the pricing associated with paid features without prior notice.


  • 8.1 Yalu users may purchase premium features for their advertisements. Should the user choose to delete the advertisement before the purchased time frame has lapsed, this revokes the right of the user to retain or reuse the rest of the “unused” purchased time. Yalwa does not reimburse the user for any portion of a discounted premium feature/service.


  • 9.1 Yalu users may purchase Spotlight Ad upgrades for their Top Ad(s). Users can only buy the Spotlight Ad upgrade if enough active funds are available in their Yalu Payment.
  • 9.2 Users can only activate a Spotlight Ad for the All category.
  • 9.3 Spotlight Ads feature on top of the search results in a maximum exposure space. The amount of ad slots available in the Spotlight Space per category and area is limited to 4.
  • 9.4 Upon the upgrade becoming active, the Spotlight Ad is featured in the Spotlight Space for up to 24 hours. Exception: A user purchases a new Spotlight upgrade while all 4 slots in the Spotlight Space (of that category and area) are already taken by other Spotlight Ads. In this case, the oldest Spotlight Ad in the space loses its slot to make room for the most recent Spotlight Ad. No minimum time is guaranteed.
  • 9.5 The Spotlight Ad will stay in its position in the Spotlight Space for the next 24 hours if no other Spotlight Ads are activated.

10 PREMIUM Membership

  • 10.1 In addition to the free Yalu account, users have the option to purchase a Premium Membership Account, and some are invited to purchase a Membership. The user can then select from multiple plan durations. Upon the deletion of an account or membership before its selected duration has passed, the remainder of the duration is forfeited. The amount already charged will not be reimbursed.


  • 11.1 If the user opts for the automatic renewal of the Premium Features or the Premium Account purchased, the duration will automatically renew according to the originally selected duration. Promotions, such as free added months to the duration by purchasing within a particular period of time, are not carried over upon automatic renewal.


  • 12.1 The Yalu user may at any time modify or delete their advertisement.
  • 12.2 The Yalu user has the right to demand the removal or deletion of the user’s own ads from the website. Yalwa shall be ready to comply with this request immediately. However due to technical reasons, this usually takes a period of up to 24 hours.


  • 13.1 Under law you have the right to access, modify, rectify and delete data concerning you. If you wish to remove yourself completely from Yalu please contact us here.
  • 13.2 Do not engage in any activities that could lead to violations of privacy, destruction of data, or disruption or degradation of our services.
  • 13.3 Any form of malicious activity or actions that could potentially harm our applications, systems, or infrastructure is strictly prohibited.


  • 14.1 The user agrees not to hold Yalu responsible for things other users post or do. As most of the content on Yalu comes from other users, iservices Enterprises does not guarantee the accuracy of postings, user communications or the quality, safety, or legality of what’s offered. Continuous or secure access to IServices Enterprises services cannot be guaranteed. To the extent legally permitted iservices Enterprises expressly disclaims all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. iservices Enterprises is not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising from the usage of the Iservices website, even if iservices Enterprises has been advised or could have reasonably foreseen the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to the user.
  • 14.2 Despite the previous paragraph, if iservices Enterprises is found to be liable, the liability to the user or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of (a) the total fees the user paid to iservices Enterprises in the 12 months prior to the action giving rise to liability, or (b) 10000 Inr.


  • 15.1 The transfer of rights and obligations of Yalu users to third parties requires the approval of Yalu.
  • 15.2 The disclosure of login details and passwords to third parties, including Yalu users, is prohibited.
  • 15.3 If the customer/user is a merchant or a legal entity of public law or constitutes special funding under public law, the place of jurisdiction is agreed upon to be in India.
  • 15.4Yalu may update the Terms from time to time so please review the relevant pages regularly. Should you object to any term or condition, guideline, or subsequent then we recommend the immediate disuse of www.Yalu.in.
  • 15.5 The legal relationship between iservices Enterprises and the Yalu user is subject to the rights of the Federal Republic of Indian to the/with the exclusion of the UN consumer rights (CISG) and conflicts to the provisions of Indian rights.

Questions, remarks and complaints may be sent to us through our contact form.