Privacy Policy
Privacy Policy
Privacy Policy
Effective Date: January 10, 2026 Updated 2026
Welcome to Yalu.in. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with Indian laws.
1. Information We Collect
- Personal Data: Name, phone number, email, location.
- Account Data: Login credentials and profile details.
- Transaction Data: Payment details, billing records.
- Device & Usage Data: IP address, browser, device info.
- User Content: Ads, images, messages, and listings.
2. Legal Basis for Processing (DPDP Act 2023)
We process personal data based on:
- User consent (registration, posting ads)
- Legitimate use (platform functionality)
- Legal obligations under Indian law
3. How We Use Your Data
- To provide classified listing services
- To connect buyers and sellers
- To process payments and subscriptions
- To improve platform performance
- To detect fraud and abuse
- To send service-related notifications
4. Data Retention Policy
We retain your data:
- As long as your account is active
- Up to 180 days after account deletion (for legal/security)
- Longer if required under law or dispute resolution
5. Data Sharing
- With payment gateways and service providers
- With government authorities if required
- During mergers or acquisitions
6. Data Security
We implement encryption, firewalls, and secure servers. However, no online system is completely secure.
7. User Rights (India)
- Right to access your data
- Right to correction and deletion
- Right to withdraw consent
- Right to grievance redressal
8. Cookies & Tracking
We use cookies for analytics, ads, and user experience. You can disable them in browser settings.
9. Third-Party Services
We may use external services like payment gateways, analytics tools, and advertising partners.
10. Intermediary Compliance (India)
As a classified platform, we act as an intermediary under Indian IT laws and are not responsible for user-generated content, but we take action on violations.
11. Children’s Privacy
Users under 18 must use the platform with parental consent.
12. Changes to Policy
We may update this policy periodically. Continued use means acceptance of updates.
13. Grievance Officer (India Compliance)
Name: Yalu Support Team
Email: support@yalu.in
Response Time: Within 48 hours